Support

How to Get Help

The fastest way to get help is to message Femi inside the FemForge app. Femi can answer questions about workouts, nutrition, logging, and account features.

For billing issues, account recovery, or data-deletion requests, email us directly at femforgeapp@gmail.com. We typically respond within one business day.

Frequently Asked Questions

How do I reset my password?

On the sign-in screen, tap Forgot password? and enter the email address associated with your account. You will receive a password-reset link.

How do I cancel or change my subscription?

If you subscribed through the FemForge website, go to Profile → Membership and choose Manage billing. This opens Stripe, where you can change plans, update payment details, or cancel.

If you subscribed through the App Store or Google Play, you must manage or cancel the subscription in your Apple or Google account settings. FemForge cannot cancel in-app purchases on your behalf.

Why does my workout plan look different from my friend's?

FemForge builds your plan from your onboarding answers: hormonal status, goals, equipment, experience level, and available days. Two members with different profiles will receive different recommendations.

Can I log food that isn't in the database?

Yes. Use the custom food or recipe builder in the food-logging flow to create your own entries with calories and macros.

How do I delete my account and all my data?

Go to Profile → Danger zone → Delete account and confirm. This permanently removes your profile, logs, workout history, measurements, messages, and all other personal data. We complete the deletion within 30 days except where required by law.

If you are unable to delete your data through the app, or if you need help with a deletion request, contact us at femforgeapp@gmail.com.

Is FemForge a medical service?

No. FemForge provides general wellness, nutrition, and fitness information only. It is not medical advice, diagnosis, or treatment. Always consult your healthcare provider for personal medical guidance, especially if you have a health condition, are pregnant, or are taking medications that affect exercise or nutrition.

Contact Us

FemForge
Studio 8 Twenty-Two
Sugar Land, Texas, United States
Email: femforgeapp@gmail.com
Website: femforge.fit